When an industry has been around as long as the restaurant industry it is due for a few changes now and again. The thing about the restaurant industry is that very little has changed between the 1950’s diner and today’s bustling corporate restaurants. Now that every server has a smartphone in their pocket, and restaurants across the country are starting to put devices on their tables, the restaurant industry is starting to get a much needed boost.
Imagine your server being able to pull out a mobile device and take your order, instantly sending it back to the kitchen. What used to be a science fiction dream may become a reality sooner than we think. On the busiest of nights servers will be able to send back corrections without having to run back to the kitchen, or they may be able to send a quick text to another server asking for assistance making them more efficient. They would also be able to pull up information regarding food allergies and other non-menu related questions. At the end of the meal servers could be able to run and process a credit card payment right from the table increase the convenience for both server and guest. Mobile application development is laying the ground work to make all of this and more possible. Though this scenario isn’t a reality quite yet mobile applications are already making an impact on the restaurant industry.
Some restaurants have already begun to employ applications on devices at their tables. These devices allow people to play games, watch videos, read the newspaper, and more. They can even sign up for rewards programs right from their table. Some devices even allow customers to pay right at the table so they don’t have to wait for their busy server. These corporate apps are a win-win for everyone involved. Restaurants that employ these devices and apps get more business and advertising and patrons have something to do while they wait.
Corporate mobile apps have gone beyond the restaurant as well. Many restaurants have already employed mobile app development to create apps for their company. These apps can offer special deals, directions, menus, and more. In some situations, pizza restaurants for example, customers can actually place their order for delivery or pick up right from their mobile device.
Something that may not occur to some is the fact that all of these apps are helping consumers and restaurants go paperless, in turn helping the environment. Most companies will now take coupons right from the consumers’ mobile device eliminating the need to print coupons. Using a mobile device eliminates the need for servers to waste paper when righting down orders. Even the possibility of customers being able to pay on a mobile device eliminates paper use.
While some of these ideas have begun to be implemented there is still a lot of room for corporate mobile apps in the restaurant industry. Mobile app development has aided in the evolution of many industries already and the restaurant industry should not be any different. With a little bit of imagination and the right mobile app developers it will be interesting to see how mobile apps will change the restaurant industry forever.