Introducing mobile technology into your business can be both an exciting and stressful time. When you are spending money on an app for your business you are going to have questions. You will want to know what your app is, what it does, and how it can work in the field. After its initial implementation more questions may be raised like how it is working and what could make it better. With everything going on in your busy company it may be difficult to keep track of all the pertinent questions that you need to know.
One cornerstone of apps you will want to consider is which platform or platforms your mobile enterprise apps run on and how they act on each platform. The wide range of devices, operating systems, and device specifications can make process of identifying and evaluating the pros and cons of your app difficult. Knowing the minute details of how your app works under the circumstances of all of these factors will help to build toward a better app strategy.
Obviously you will want to know how your employees are using the app. It is important for you to understand the functions that are and are not working for your staff. You want to understand where your employees are using the app, which functions are being used, and how often. By understanding these concerns you can start to get a picture of whether your app is reaping the benefits that you envisioned.
An app isn’t worth the coding that is put into it if it never reaches your employees. You need to ask yourself where your employees will get access to the app and how easy it will be for them to find it. The main concern is that your app gets to your employees simply, yet safely. This is why a company app store may be a better avenue to take than placing your company’s app on the open market.
You will want to understand how quickly your employees are upgrading to newer software. If most of your employees have already upgraded to the newest version of your app it will allow you to discontinue the old version saving you money. It will also help you to push those who haven’t upgraded to do so, making sure that they are getting the most out of the app.
It is important to stay in the loop, and you are going to want to know if the app is even working. How often does it crash and how can crashes be prevented in the future? The truth is it is unlikely that a crash won’t happen at some point. A lot of coding goes into apps and they perform so many functions that even thousands of hours of testing can miss problems. Make sure that your employees document everything they can in the event of a crash. This includes what other apps they were running, if they received other information (calls/texts), they duration of time the app had been running, and anything else that you or they think is pertinent to the situation. This will lead to fixing the issues permanently.
By asking these important questions about your mobile enterprise app you will cultivate a better understanding of how it works for your company. If it doesn’t work it will at least lead you in the direction of the type of app that would be more beneficial. You can get a head start by working with a mobile application developer that understands these questions and concerns and is capable of answering your questions in a clear and concise manner while guiding you through the process.